Training & Support

Administrative Systems Assistance Program (ASAP)

The Administrative Systems Assistance Program (ASAP) is designed to support the training, administrative, and transactional needs of departments and centers across FAS. ASAP trainings and services are available at no cost to departments and centers across FAS.

Training

Our specialists are available for individual or group training on new FAS and Harvard web-based applications, policies and procedures as well as a catalog of existing applications and cyclical requirements. We can facilitate one-on-one or group trainings on site or accommodate groups in our on-campus computer classroom.

SupportĀ 

We provide administrative and transactional assistance when staff members are on leave, experiencing a temporary vacancy or during peak work periods such as fiscal year end. Our staff can assist with processing and/or approving all types of system-based transactions as well as handle transactional needs unique to an office. Additionally, we function as an assistance bureau - answering day to day administrative questions and provide ad-hoc analysis as needed.

For training related to sponsored funds, please refer to FAS Research Administrative Services.